The telecommunications industry is undergoing a significant transformation, with cloud adoption at the forefront of this shift. Telecom companies are moving their billing, charging, and OSS systems to the cloud, seeking enhanced scalability and flexibility to meet evolving demands.
In line with the industry’s drive towards automation, telecom companies are increasingly automating billing and charging processes to improve efficiency and reduce errors. This is essential for maintaining billing accuracy and minimising revenue leakage. Additionally, the emergence of 5G and Network-as-a-Service (NaaS) has created a need for more flexible and scalable billing and charging systems to support these advanced services.
The demand for real-time charging capabilities is also on the rise as services become more complex. Real-time charging ensures accurate billing, leading to reduced revenue leakage and enhanced customer satisfaction. Data analytics is also playing a crucial role in shaping billing and charging strategies for telecom companies.
The combination of Symphonica and Totogi provides a powerful solution for network operators seeking to deliver NaaS services. Symphonica handles service orchestration and automation, while Totogi takes care of charging, enabling operators to deliver services more efficiently and profitably while providing a superior customer experience.
Key Advantages of Symphonica and Totogi:
Efficient Service Orchestration and Activation: Symphonica’s capabilities enable efficient service management and deployment across multiple networks, reducing time-to-market and operational costs.
Accurate and Flexible Charging: Totogi’s Charging-as-a-Service platform offers robust, real-time charging and billing capabilities, allowing for flexible charging models tailored to customers’ needs, maximising revenue and satisfaction.
Seamless Integration with Existing Systems: Both Symphonica and Totogi seamlessly integrate with existing B/OSS systems via TMF/Open APIs, simplifying the deployment and management of services across multiple networks.
Scalability: Being cloud-native solutions, Symphonica and Totogi can scale effortlessly to handle large volumes of data and transactions, crucial in a high-demand environment.
Automation: Symphonica’s codeless automation capabilities streamline service deployment and management, reducing operational complexity and costs for operators.
Enhanced Customer Experience: The combined power of Symphonica’s service orchestration and Totogi’s flexible charging capabilities leads to a superior customer experience, with faster service deployment and accurate billing.
Operational Efficiency: By automating many tasks related to service deployment and management, Symphonica and Totogi enhance operational efficiency, freeing up resources for other critical tasks.
Cost Savings: Reduced time and resources needed for service deployment and management, along with accurate and flexible charging, result in significant cost savings for CSPs.
Both Symphonica and Totogi are available on the AWS Marketplace, with Totogi and Intraway offering comprehensive support to set things up and try the solutions.
Schedule a demo today and discover how Charging and Service Orchestration as-a-Service can empower your telecom transformation journey. Intraway on AWS is here to revolutionise your telecommunications operations, delivering seamless experiences and increased profitability.
The post Empowering Telecom Transformation with Charging and Service Orchestration as-a-Service first appeared on BusinessMole.